Support
Help for pharmacies on the FillPrescript network. Reach our team by email or WhatsApp — a real person will get back to you, usually the same business day.
Contact us
We're happy to help with onboarding, listings, orders, payouts, or anything else about using FillPrescript.
Email: support@fillprescript.ng
WhatsApp: Chat on WhatsApp
Hours: Monday–Saturday, 9:00am–6:00pm WAT. We usually reply within a few hours during business hours.
Frequently asked questions
What is FillPrescript?
FillPrescript is a demand channel for PCN-licensed community pharmacies in Nigeria. List your over-the-counter range, receive Quick Shop orders from patients in your area, and get paid the next business day.
How do I receive orders?
Once your over-the-counter range is listed, you'll get an alert whenever a patient nearby places an order. Review the order, prepare it, and hand it over or dispatch it — all from the app.
When do I get paid?
Payment is confirmed before you dispense, and funds settle to your pharmacy account the next business day via CBN-licensed payment rails.
What does it cost?
There is no upfront cost and no monthly fee. A service fee applies only when you fulfil an order.
How do I delete my account?
You can request permanent deletion of your account and associated data from our Account Deletion page.
Policies
Read our Privacy Policy and Terms of Service. FillPrescript is operated by Prescript Network Ltd (RC 9494216), and data is handled under the Nigeria Data Protection Act 2023.